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We are seeking a professional and customer-focused Receptionist (Russian Speaker) to join our Front Office team.

Requirements:

Minimum 1 year of experience as a Receptionist or Front Desk Agent in a hotel.
Fluency in Russian and English is mandatory.
Excellent customer service and communication skills.
Ability to handle guest inquiries and resolve issues professionally.
Basic knowledge of hotel PMS systems is an advantage.
Ability to work flexible shifts, including weekends and holidays.

Responsibilities:

Welcome guests and provide efficient check-in and check-out services.
Handle guest inquiries, requests, and complaints in a professional manner.
Answer telephone calls and provide accurate information about hotel services.
Coordinate with other departments to ensure guest satisfaction.
Maintain guest records and process reservations as required.
Ensure a positive and memorable guest experience throughout their stay.

Salary & Benefits:

Salary will be discussed during the interview and will be based on experience and qualifications.

Interested candidates are invited to submit their CV to sharjahgrand.ahr2@occidentalhotels.com for consideration. We look forward to welcoming dedicated hospitality professionals to our team.

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Apply for Receptionist (Russian Speaker) at Occidental Sharjah Grand