Occidental Sharjah Grand
Receptionist (Russian Speaker)
Sharjah, Sharjah•Full-time
About the Job
We are seeking a professional and customer-focused Receptionist (Russian Speaker) to join our Front Office team.
Requirements:
- Minimum 1 year of experience as a Receptionist or Front Desk Agent in a hotel.
- Fluency in Russian and English is mandatory.
- Excellent customer service and communication skills.
- Ability to handle guest inquiries and resolve issues professionally.
- Basic knowledge of hotel PMS systems is an advantage.
- Ability to work flexible shifts, including weekends and holidays.
Responsibilities:
- Welcome guests and provide efficient check-in and check-out services.
- Handle guest inquiries, requests, and complaints in a professional manner.
- Answer telephone calls and provide accurate information about hotel services.
- Coordinate with other departments to ensure guest satisfaction.
- Maintain guest records and process reservations as required.
- Ensure a positive and memorable guest experience throughout their stay.
Salary & Benefits:
- Salary will be discussed during the interview and will be based on experience and qualifications.
Interested candidates are invited to submit their CV to sharjahgrand.ahr2@occidentalhotels.com for consideration. We look forward to welcoming dedicated hospitality professionals to our team.